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Questions

Frequently Asked

The things people ask us most. If yours isn't here, text 719-644-6493 — that reaches us fastest.

Is an appointment needed?

No. Stop by any time during normal business hours. Just pull forward to the garage door on the left of the building with your recyclables and payment.

Last unload is 15 minutes before close, so give yourself a little room at the end of the day.

Will you pay me for my material?

Not at this time. We accept scrap metals and recyclables, but we don't purchase them.

Why do you charge for recycling certain items?

Because for some things the labor costs more than the material is worth.

Take a mattress. We dismantle it by hand, separate the materials by type, store them until there's enough to bale, bale it, store the bales until there's enough to ship, then truck it to the facility that uses that specific material in manufacturing. Every step of that is time and equipment.

The recycling fee covers that process. It's also why the things that are easy to handle — electronics, metal, batteries, small appliances — are free to drop off.

Why don't you accept plastic bottles or glass?

We specialise in the difficult stuff — mattresses, box springs, refrigerant appliances, TVs. Plastic and glass are already well served by the curbside programs most trash companies offer for a small fee, and they do it at a scale we can't match.

We'd rather be the place that takes what nobody else will.

Do you recycle wood?

Not here — but our affiliate company does. Urban Firewood takes above-ground tree material.

They do not take lumber, treated wood, furniture or root balls.

Do you take refrigerators, freezers or air conditioners?

Yes. Anything containing refrigerant needs certified handling, and most electronics recyclers aren't set up for it — which is why people get turned away and end up searching again.

Full-size fridge or freezer $100. Wine cooler or dorm fridge $50. Air conditioners $50 to $100 depending on size. Commercial units, contact us for a quote.

How do I measure my TV?

Diagonally, corner to corner of the screen — not the frame. Flat screens are $1 per inch, so a 55″ is $55.

No tape measure? Use the model number. It's on a sticker on the back, or on the box. Skip the first letter or two and the next two digits are usually the size in inches — UN55TU8000 is a 55″, OLED65C1PUB is a 65″.

It's a rule of thumb rather than a guarantee, and it usually doesn't work on computer monitors — measure those. If you're not sure, text a photo of the sticker to 719-644-6493.

Are you closed for lunch?

No. We're open straight through.

What forms of payment do you accept?

Cash, credit and debit.

Will you help unload?

We're happy to help if you need a hand. We aren't responsible for damage to vehicles or property during unloading.

Do you pick up?

Yes. $65 flat within Colorado Springs, plus the item charges. Same-day is $20 more when we can fit it in, and outside city limits it's $0.50 a mile.

Items need to be curbside or in the garage — we don't haul from inside the home. Cardboard is drop-off only.